Insights

Straight answers, with the numbers attached.

Every article here has to contain at least one figure, table or dataset you cannot get elsewhere, and every outside claim carries its source. If a piece is only opinion, it does not go up.

Self-hosted7 min read

Self-hosted software vs SaaS: when does replacing your subscriptions actually pay?

A three-year cost model at list prices: HubSpot, Calendly and Zapier against owning the same tools. At 5 users SaaS wins; from about 8 users, owning does.

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SEO6 min read

What does SEO cost a small business? Two surveys, side by side

Two independent agency surveys put the typical monthly SEO retainer at $500–$2,000. Here is what each one measured, and what to ask before you sign.

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AEO6 min read

What do answer engine optimization services include — and how do you check they work?

What an AEO service should deliver, what it costs ($499/month here), and the one test that separates real AEO from a rebadged SEO retainer.

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Paid search7 min read

Are your Google Ads conversions real? A 6-point audit from one season of real data

The dashboard said ₹243–453 per conversion. The real cost per named lead was ₹1,100. Six checks found 40% conversion fraud and ₹11,300 wasted.

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AI agents6 min read

AI agents vs chatbots: what is the difference, and which does a small business need?

A chatbot answers questions; an agent does work. Three real systems we run — a rule-based helper, an enquiry desk and a WhatsApp manager.

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AEO8 min read

How to get ChatGPT to recommend your business

What actually makes an AI assistant name your business — and why most AI-visibility tools measure the wrong thing entirely. With our own probe data.

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SEO7 min read

How long does SEO actually take? Here are four months of our own data

Month-by-month Search Console figures from three sites we run — including the one that has not worked yet. The curve inflects in month three.

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Pricing7 min read

What a website care plan should actually include

What monthly website maintenance really covers, what agencies quietly leave out, and three failures from our own sites that a care plan exists to catch.

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AEO9 min read

What is Answer Engine Optimization, and is it worth paying for?

AEO is getting AI assistants to cite your business — what drives citations in 2026, what it costs, and how to tell whether an agency can really measure it.

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Pricing6 min read

What a small business website actually costs in 2026

Real 2026 price ranges for small business websites in the US, UK and India, including what agencies leave out of the quote, and our own published prices.

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More on the way — pricing breakdowns, care-plan comparisons, and what we learn running visibility work on live sites.

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One business day, one straight answer. No discovery call unless you want one — and if we aren’t the right fit, we’ll say so.